1. How will my order be delivered? All orders under £30 are dispatched via Royal Mail 1st Class Delivery. Orders over £30 are dispatched with 1st Class Signed For Delivery. 
  2. Next Day Delivery Orders must be placed by 11am. This service costs £8 and you must check in advance whether I am able to fit it in on the day or your order. Please get in touch through this website.
  3. How long will it take before I receive my order? It will sometimes take up to 3-10 week days before you receive your order. If it takes longer, you will receive an email to notify you of this. You can get in touch to either enquire beforehand if you need the order for a specific date - or simply cancel once you receive notice of it taking longer than usual. You can contact me through this website.
  4. Do you have a return policy? Yes, in accordance with the Distance Seller Regulations, all orders are returnable within 14 days for a refund or an exchange. (Please do not try on earrings if you know you don't want to keep them).
  5. I've lost one earrings, can I buy just one from you to make a pair again? Yes, just get in touch through the website so we can discuss. The price is half of the pair purchased, plus delivery and packaging charge of £4.